Privacy Policy

Last updated: February 2024

1. Introduction

IBV International Vaults ("we," "us," or "our") operates premium vault and safe deposit services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information you provide directly, including:

  • Personal identification information (name, email, phone number)
  • Account and billing information
  • Asset details and valuations
  • Communication records
  • Device information and browsing data

3. How We Use Your Information

We use collected information for:

  • Providing and maintaining our services
  • Processing transactions and sending related information
  • Customer service and support
  • Security and fraud detection
  • Compliance with legal obligations
  • Marketing and communications (with consent)

4. Data Security

We implement comprehensive security measures including encryption, access controls, and secure facilities to protect your personal and financial information. All data is stored securely and accessed only by authorized personnel.

5. Third-Party Sharing

We do not sell your personal information. We may share information with service providers, legal authorities, and business partners only as necessary to provide services or comply with legal requirements.

6. Your Rights

You have the right to access, update, or delete your personal information. Contact us to exercise these rights or to opt-out of communications.

7. Contact Us

For privacy concerns or inquiries, contact our Privacy Team at privacy@ibvglobal.com or call +44 20 3988 3680.