Frequently Asked Questions

Find answers to common questions about IBV International Vaults services.

What types of materials can be stored?

IBV International Vaults securely stores precious metals, diamonds, jewelry, important documents, collectibles, and other high-value assets. All items are stored in our climate-controlled, maximum-security vaults.

How secure are your facilities?

Our facilities feature state-of-the-art security systems including 24/7 surveillance, biometric access control, armed security personnel, reinforced steel vaults, and insurance coverage for all stored items.

What are your storage fees?

Storage fees vary depending on vault size and access requirements. We offer competitive rates with transparent pricing. Contact our team for a customized quote based on your specific needs.

Can I access my items anytime?

Access to your stored items is available during business hours at our London, Dubai, Switzerland, and South Africa locations. We also offer emergency access services for urgent situations.

Is insurance included?

Yes, comprehensive insurance coverage is included with all our vault packages. Items are insured for their full declared value against theft, damage, and loss.

How do I open an account?

To open an account, contact our team directly. We require verification of identity and source of assets. Our specialists will guide you through the simple setup process.

Can't find your answer?

Contact our support team for additional assistance.

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